Privacy Policy
This Privacy Policy describes how Go Bowling Ashmore collects, uses, and protects the personal information of our customers and website visitors. We are committed to ensuring the privacy and security of your information. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, and email address.
- Booking Information: Details of your bookings, including dates, times, and services requested.
- Payment Information: Credit card or other payment details (processed securely through our payment gateway).
- Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you make a booking, create an account, subscribe to our newsletter, or contact us directly.
- From Third Parties: Occasionally, we may receive information from third-party partners, such as marketing agencies.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process bookings, manage your account, and provide customer support.
- To Communicate with You: To send booking confirmations, updates, and respond to inquiries.
- To Improve Our Services: To analyze website usage data and improve the functionality and user experience of our website.
- For Marketing Purposes: To send promotional offers, newsletters, and other marketing communications (with your consent).
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We may share your personal information with the following third parties:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing, email marketing, and website hosting.
- Legal Authorities: When required by law or legal process, we may disclose your information to law enforcement agencies or other government entities.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption technology to protect sensitive information during transmission.
- Secure Storage: Storing your information on secure servers with limited access.
- Access Controls: Implementing access controls to restrict access to personal information to authorized personnel only.
- Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.
Despite these measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:
- To Analyze Website Traffic: To understand how visitors use our website and improve its performance.
- To Personalize Your Experience: To remember your preferences and provide a more personalized experience.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking cookies may affect your ability to use certain features of our website.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Go Bowling Ashmore
Address: 137 Currumburra Road, Ashmore, Qld 4214
Phone: 07 5539 6433
Email ashmore@gobowling.com.au
Effective Date: 1st Jan 2026